If Ausbildung is due to start and a visa or other required document is still pending, waiting silently will not solve the problem. The company, school and document process may involve different parties. Inform each in time and clarify revised arrangements in writing.
A delay does not automatically mean losing the place, but retention is not guaranteed either. These steps help coordinate communication and documents. The relevant organisations make individual visa and training decisions.
Identify exactly what is delayed
“The documents are not ready” is vague. Has the application not been submitted, are further documents awaited or is official processing underway? Separate actions you control from those of other organisations.
Record the last confirmed status, date and next step. If an intermediary manages the process, obtain available confirmation rather than a vague verbal update. Know what information is being supplied in your name.
Do not present an estimated completion date as fact. If “next week” lacks official support, clearly label it an expectation. The company may plan around what you say.
Who should receive the first message?
Start with the contact in your training contract or HR. Briefly give your name, occupation, planned start and current situation. Do not wait until the last day if the issue was known earlier.
Clarify who contacts the Berufsschule: the company on your behalf or you separately? A company’s agreement may not resolve the school’s late-entry arrangements.
If a new visa document is needed, request or submit it through the appropriate official channel. Rather than send the same email to everyone, ask each party questions within its role.
German email template
Guten Tag,
meine Ausbildung als [Beruf] soll am [Datum] beginnen. Das erforderliche Verfahren ist derzeit noch nicht abgeschlossen. Der aktuelle Stand ist: [kurzer, tatsächlicher Stand].
Deshalb kann ich den vereinbarten Beginn derzeit noch nicht sicher bestätigen. Können wir klären, ob ein späterer Beginn möglich ist und welche Abstimmung mit der Berufsschule erforderlich wäre?
Bitte teilen Sie mir auch mit, ob dafür eine aktualisierte Vertragsunterlage benötigt wird.
Mit freundlichen Grüßen
[Vorname Nachname]
This is a practice template. Replace placeholders with your circumstances and remove unnecessary sentences. It does not promise dates for other organisations; it asks to clarify the arrangements needed.
Attach personal records only when necessary. Not every company employee needs all application details. Use the appropriate responsible recipient and a secure channel.
Which dates need coordinating?
| Issue | Who should clarify it? | Written outcome |
|---|---|---|
| Starting at the company | Training provider | New date or next procedure |
| Joining school | Berufsschule in coordination with the company | Plan for classes and missed topics |
| Contract | Relevant parties | Is an updated document needed? |
| Visa documents | Official visa channel | Which new evidence should be submitted? |
| Housing and travel | Relevant service provider | Rescheduling or cancellation terms |
Resolve each item separately. General agreement in one email does not mean all contracts and bookings have changed. When dates move, keep old and new documents clearly distinguished.
Rules for recording contract changes in BBiG training are also set out in Section 11. Ask the relevant party which documentation your programme and change require. Do not edit the date in a PDF yourself.
Illustrative example: company agrees, school reply pending
Suppose the company says late arrival may be possible, but the school has not agreed. This is a fictional example. The candidate does not rush into travel costs assuming everything is settled.
They ask who is coordinating with the school and what response is expected. Once missed classes, materials and assessment are clarified, they check for new document requirements. The visa remains a separate unresolved issue.
Distinguish a verbally mentioned possibility from a confirmed plan. Each organisation is responsible for its part. A company’s wishes do not replace official permission or school rules.
What can you do while waiting?
Use preparation materials supplied by the company or school and practise vocational vocabulary, study texts and communication. Do not count remote preparation as official attendance or completed training hours on your own authority.
Check your document file and monitor the channel for new requests. Follow the agreed update schedule rather than sending the employer identical daily messages. Report important changes with concrete evidence.
Review housing, insurance and travel dates. Moving one date does not automatically extend other services. Read terms early to reduce costs, but do not assume cancellation rights you do not have.
Which mistakes should you avoid?
Do not claim an unissued visa is ready, invent urgent reasons to accelerate processing or alter an old contract date. These actions turn an organisational problem into a document accuracy problem.
“Just come and we will sort it out” is not permission to work or start training. Check the entry and activity requirements. Whoever gives it, verbal advice is not an official legal basis.
If the place cannot be kept, assess a later start or another training option systematically. Clarify the old contract and document process before creating conflicting plans. Review the general steps in the Ausbildung guide.
Frequently asked questions
Is one week late definitely harmless?
There is no blanket guarantee. It depends on the occupation, company, school and document status. Agree even a short delay in writing with the relevant parties.
Is the company’s agreement enough?
It matters, but school, contract and visa questions may remain. Clarify who handles each step. One reply does not automatically change every procedure.
Will buying a ticket speed up the process?
Non-refundable spending does not guarantee an official decision. Align travel with permission and the relevant guidance. Creating financial pressure does not make a document ready.
What should I write if there is no definite date?
State the confirmed status and clearly say the date is still unknown. Ask about the next update or coordination step. Do not invent a date just to reassure the employer.


